Build Intelligent, Secure AI Chatbots That Actually Work

Deliver Human-Like Voice Conversations with Secure, Scalable Voice AI

CloudHew designs and deploys enterprise-grade AI voicebots that transform call centers, customer service, and operations with natural speech, low latency, and high intent accuracy—at scale.

From IVR modernization to LLM-powered conversational voice AI, CloudHew enables organizations to reduce call volumes, improve resolution speed, and deliver consistent voice experiences across regions and languages.

Talk to a Voice AI Expert

What Is an AI Voicebot?

An AI voicebot is a conversational voice system that uses speech recognition (STT), natural language understanding (NLU), and text-to-speech (TTS) to interact with callers in real time—understanding intent, responding naturally, and completing tasks without human agents.

Unlike legacy IVR systems, AI voicebots:

  • Understand free-form speech (not keypad inputs)
  • Route calls intelligently based on intent
  • Integrate with enterprise systems
  • Learn and improve over time

How AI Voicebots Work in Enterprise Call Centers

Problem → Voice AI Solution → Business Impact

High call volumes & agent overload

→ AI voicebots handle Tier-1 and repetitive calls

→ Reduced agent dependency and operational cost

Rigid IVR menus

→ Conversational voice AI replaces static flows

→ Faster resolution and improved caller experience

Language and accent challenges

→ Multilingual, accent-aware speech models

→ Higher accuracy across regions

Disconnected systems

→ CRM, ERP, ticketing integration

→ End-to-end call resolution without transfers

Modernize Legacy Core Platforms

• API-first modernization of core banking and insurance systems

• Zero-downtime migration to cloud-native architectures

Unlock Real-Time Financial Intelligence

• Unified data pipelines across risk, finance, operations, and compliance

• Predictive analytics for credit risk, liquidity, and market exposure

Enhance Digital Customer Experience

• Personalized product recommendations and next-best-action intelligence

• Omni-channel engagement across web, mobile, and assisted channels

Improve Scalability, Security & Resilience

• Zero-trust cloud security frameworks

• Multi-region compliance-ready deployments

Key Business Outcomes of CloudHew AI Voicebots

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40–70% reduction in call center workload

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35–50% faster call resolution

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Lower average handling time (AHT)

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Improved first-call resolution (FCR)

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24/7 voice-based customer support

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Multilingual and regional language coverage

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Lower cost per call with higher CSAT

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Consistent, compliant, auditable interactions

AI Chatbot Development Services

Custom AI Voicebot Engineering

• Use-case-driven voice flows
• Context-aware conversations
• Domain-trained intent models
• Inbound and outbound voicebots


Use cases: customer support, collections, appointment scheduling, internal operations

Generative AI & RAG-Based Voicebots

• LLM-powered conversational intelligence
• Retrieval-Augmented Generation (RAG) for accurate responses
• Controlled response grounding to reduce hallucinations
• Enterprise-grade prompt and response governance

Ideal for: complex queries, policy-driven responses, knowledge-based calls

IVR Modernization with Conversational Voice AI

• Replace static IVR menus with natural speech
• Intent-based call routing
• Intelligent call deflection to self-service
• Faster onboarding compared to legacy IVR platforms

Answering: Can AI voicebots replace IVR systems?
Yes—CloudHew replaces IVR with conversational voice AI without disrupting existing telephony infrastructure.

Speech & Language Intelligence

• Advanced speech-to-text (STT) and text-to-speech (TTS)
• Accent, noise, and dialect handling
• Multilingual and regional language support
• Natural, low-latency voice output

Supporting: multilingual voicebot development at enterprise scale

Voicebots for Customer Support, Sales & Operations

• Customer service automation
• Sales follow-ups and lead qualification
• Payment reminders and collections
• Internal HR, IT, and finance voice assistants

Enterprise Integration, Analytics & Optimization

• CRM, ERP, ticketing, billing system integration
• Real-time call analytics and intent dashboards
• Call outcome tracking and KPI measurement
• Continuous learning, tuning, and optimization

Are AI Voicebots Secure and Compliant?

Yes. CloudHew designs security-first voice AI architectures with:
• Data encryption in transit and at rest
• Role-based access control
• Secure call recording and storage
• Compliance with enterprise and industry standards
• Governance for GenAI responses and data usage
Voicebots are built for regulated industries including banking, insurance, telecom, and healthcare.

Competitive Positioning: Why CloudHew Voice AI

Legacy IVR Vendors

  • Static menus
  • Poor caller experience
  • Limited analytics

Generic Voicebot Tools

• Low speech accuracy
• No enterprise governance
• PoC-only deployments

CloudHew Voice AI

• Production-grade AI voicebot engineering
• LLM + STT + TTS orchestration
• RAG-based, accuracy-controlled responses
• Deep CRM and system integrations
• Cloud-native, scalable architecture
• Security and compliance by design

Real-World Voice AI Impact

Automated 60% of inbound calls using AI voicebots

Reduced average handling time by 35%

Deployed multilingual voicebots across 5 regions

Replaced legacy IVR with conversational AI in weeks

CloudHew for AI Voicebot Development

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Specialized expertise in Voice AI and conversational systems

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Secure, compliant, enterprise-ready platforms

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Faster transition from pilot to full-scale deployment

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End-to-end ownership from design to production

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Strong cloud, telephony, and AI integration experience

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Ongoing monitoring, optimization, and support

Transform Your Call Center with AI Voicebots

Deliver natural, accurate, and scalable voice experiences that reduce costs and improve customer satisfaction.

See CloudHew Voice AI in Action